Cancellation Survey

We are sorry that you decided to discontinue our service. We would appreciate it if you help us to improve our service by participating in this survey.

How long have you been using our service?

Less than a month
1-6 months
7-12 months
More than a year

How often did you use our service?

Daily
A few times a week
Once a week
Less than once a week

Why did you decide to cancel our service?

No longer needed it
It did not meet my needs
Found a better alternative
Found a cheaper alternative
Quality was less than expected
Ease of use was less than expected
Customer service was less than expected

Overall how satisfied were you with our service?

Very UnsatisfiedVery Satisfied

How likely are you to recommend our service to others?

Very UnlikelyHighly Likely

How can we improve our service?