Account limits

Every FormFinch plan has account limits regarding the amount of forms you can publish, the number of submissions you can collect and how many times forms can be viewed. During your free trial the account limits will be the same as on the FormFinch Premium plan.

After the trial

If the trial ends, and you haven’t made a choice about which plan you would like, FormFinch will automatically downgrade you to a FormFinch Free plan. You might have published more forms during the trial then the account limits on the lower plans allow. When this happens FormFinch will automatically stop accepting submissions and views for forms that exceed this limitation.

This also happens when you have decided to continue with a FormFinch Basic plan. So if you want to be sure your most important forms remain accessible, close all forms that you don’t need before the trial ends.

Downgrading

With FormFinch you can change plans whenever you want, even during a billing cycle. This enables you to make sure you never pay more than you absolutely need to for long periods of time. However, this also means that you might have reached the limitations of a lower plan when you downgrade. Not only the amount of published forms are important to watch at this time, also be careful not to exceed the limitation on views and/or submissions, if you want to be sure your forms remain accessible after a downgrade.

What happens if account limits have been reached

Before you reach account limits you will receive a notification within FormFinch that you are nearing those limits. When either the amount of views or submissions are at their limits all forms will be temporarily closed until the beginning of the next billing cycle. These are monthly limits after all.

When you have reached the maximum amount of forms you can publish, you will also be notified. If you try to publish another form a message will appear that you will either have to close a published form first or upgrade your account.