Today we are introducing the Likert, also known as the agree/disagree scale, as a new component in FormFinch.
The Likert is a well-known interval scale invented by the American sociologist/psychologist Rensis Likert and is used to display a set of related questions, statements or items compactly on the form in the shape of a matrix. A Likert supplies between 3 and 7 answers to these questions that together form a scale such as: completely agree, agree, neutral, disagree, completely disagree.
The Likert scale is one of the most popular question forms for a reason. It is used in various settings such as:
The Likert can be found in the Form Designer in the input fields. By default, a new field is placed with three dummy rows and the most commonly used five-point scale as column content to give you a good starting point.
A Likert can become quite a large field on your form and on mobile a large field can quickly become unmanageable for your respondent. We have therefore paid special attention to making the Likert pleasant and easy to use on a smaller mobile screen. On mobile, the questions are shown well centred and the component will automatically jump from one question to another if this is possible. You can create a large questionnaire with FormFinch without having to worry that it cannot be completed by your target audience on mobile.
Because the relationship between the answers is very important with a Likert Scale, the chosen answers always remain visible.
A Likert is one single field on your form that allows you to respond compactly to multiple related statements. It is useful that it is one field because in the Form Designer you can now easily manage and design this one field containing all these questions. However, in the Submission Overview each column also only shows the answer of one field. This would result in all the responses to all questions of one single Likert field also being shown in only one single column on the Submission Overview. That is not convenient at all and very confusing. We therefore split the responses to Likert rows into columns on the Submissions Overview, so that answers are clearly displayed and there is only one response to one question per column.
This same principle also applies to submissions forwarded in an email message. The content of the questionnaire is then send per email.